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frugal technology, simple living and guerrilla large-appliance repair
Sun, 21 Aug 2016

ReplacementLaptopKeys.com comes through again

Just like on the laptop before this one, if you bang on it and take it enough places, you end up with a busted key.

Where do you get a new one?

HP won't sell you one key.

Enter third-party individual-key sellers like ReplacementLaptopKeys.com, which attempt -- usually very well -- to send you any individual key to replace a broken one.

That means you get the plastic key itself -- in my case the one that makes the "n" character, the plastic hinge assembly and the little rubber cup thingy that makes the physical key spring back and actually tells the keyboard to enter the keystroke.

OK, so those aren't the most technical of terms. But suffice it to say that when you order from ReplacementLaptopKeys.com, you get all the pieces you need to make your laptop make a particular keystroke once again.

This time the replacement didn't go so smoothly. But it was my fault.

The part of my key that was broken was the little plastic hinge that snaps to the keyboard below and the individual key above.

I looked on the ReplacementLaptopKeys.com site for my laptop model (HP Pavilion g6-2210us) and there were two possible types of key -- more than one because different keyboards were used for different builds of the same model, the site said.

Neither looked right, so I ordered both.

And when I got them in the mail, neither worked, either.

Again, my bad.

I sent ReplacementLaptopKeys.com an email that recounted all that happened above along with pictures of every part of my broken key and "raw" keyboard below.

James of ReplacementLaptopKeys.com took care of me. He sent me two new "n" keys.

This time they were the right ones.

I snapped one in, and my now-3 1/2-year-old laptop is typing "n" once again.

What I learned: If you're not sure about a laptop key replacement, send in pictures and let the experts figure it out.

Thank you, James and whoever else takes care things at ReplacementLaptopKeys.com.

If you should need a laptop key or three, I recommend them wholeheartedly.