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frugal technology, simple living and guerrilla large-appliance repair
Sat, 18 Nov 2017

Fix Windows Hello (facial recognition) on HP laptop (or probably any laptop) after Windows 10 Fall Creators Update

After I installed the Windows 10 Fall Creators Update on my HP Envy laptop, the Windows Hello facial recognition login feature stopped working.

I Googled and found a simple solution that works.

Basically:

  • Open Device Manager
  • Expand Imaging Devices
  • Right-click on IR camera (or any camera, probably) and choose to update the driver

The driver updated, then I went to Set Up Face Sign-In and re-configured Windows Hello.

And now it works.